This page explains what U88 records about you, why we hold it, who else ever sees it, and what you can ask us to do with it. It applies to the account you register here and to the play that happens under it.
Because we run slots, a large share of what we hold is gameplay activity: which titles you open, stake size, spin count, session length, bonus rounds triggered, free spins credited and consumed, wins and losses, and the round references that tie all of it together.
That record exists first because it has to. If a jackpot is disputed or a Megaways round drops out midway, the server-side round log is the only thing that can settle it. It also drives which games appear in your lobby, and it feeds the pattern checks described below.
| Purpose | What that means |
|---|---|
| Running your account | Registration, login, balances, bonus tracking, support history |
| Moving money | Crediting deposits and paying out withdrawals in MYR |
| Stopping fraud | Spotting duplicate accounts, scripted play, stolen payment methods |
| Legal duties | Age confirmation, record-keeping, responding to lawful requests |
| Marketing | Offers by email or message, only where you opted in |
Play data also carries a duty-of-care purpose. Sharp jumps in stake size or session length can prompt us to surface limit tools or reach out. That is a safety signal, not a sales one.
A short list, and only what each one needs:
We do not sell your personal information, and we do not rent or trade contact lists. No affiliate, advertiser or data broker buys your details from us.
Account records, transactions and round history are held while your account is open and for a period afterwards, so that financial and age-verification records remain reconstructable. Marketing consent is dropped as soon as you withdraw it. Support transcripts are kept while a matter is live and for a reasonable window after it closes. Anything past its purpose is deleted or stripped of identifying fields.
Do your part too: a unique password and a private email account remove most of the realistic risk to a player account.
Cookies keep you logged in between pages, hold your language choice, and remember where you left a lobby. Analytics cookies count visits, show which slot categories get opened and where pages load slowly, and are read in aggregate.
You can clear or block cookies in your browser settings. Blocking the essential ones will break login and game launch.
Opting out of marketing stops the promotional messages. Operational ones, such as a withdrawal confirmation or a security alert, keep coming while your account is open.
U88 is for adults. Information belonging to anyone under 18 is neither sought nor knowingly kept. If an underage registration is discovered, the account is closed, deposits are returned and the data is deleted rather than retained. Parents sharing a device should consider filtering software.
Tools for taking a break sit alongside your account settings, and free help is available from Gamblers Anonymous.
Message live chat from your logged-in account and say what you want: a copy, a correction, a deletion, or marketing switched off. Requests from a logged-in session are quickest, since we already know it is you. Requests sent another way may need identity confirmation first.
The rules governing your account sit in our terms and conditions.